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Privacy Policy

Effective Date: 5 October 2024

At Dane Tomas Enterprises, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your data in accordance with the Australian Privacy Act 1988, the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR) for EU citizens. This policy also explains how we handle cookies and similar technologies on our website.

 

1. Definitions

  • Personal Information: Any information that can be used to identify an individual, such as your name, email address, phone number, or billing details.
  • Cookies: Small files placed on your device that collect data about your browsing behavior and preferences.

2. Collection of Personal Information

We collect personal information in the following ways:

  • When you visit our website.
  • When you make a purchase or sign up for our online courses, digital products, or coaching services.
  • When you contact us for support or inquiries.
  • When you subscribe to our newsletter or marketing materials.

The types of personal information we may collect include:

  • Identification Details: Your name, email address, phone number, and postal address.
  • Billing Information: Payment details, such as credit card information, which are securely processed by third-party payment processors.
  • Technical Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

3. Use of Personal Information

We use your personal information for the following purposes:

  • To provide and manage our services, including delivering online courses, digital products, and coaching services.
  • To process payments and manage your account.
  • To communicate with you about your purchases, services, or inquiries.
  • To send you promotional materials, newsletters, and special offers, but only if you have opted in.
  • To analyze website usage and improve our services through cookies and analytics tools.

4. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill the terms of the contract (i.e., when you purchase a product or service).
  • Consent: When you have provided your explicit consent (e.g., opting into marketing emails).
  • Legitimate Interests: To analyze and improve our services or manage business operations.
  • Legal Compliance: When necessary to comply with legal obligations (e.g., for tax purposes).

5. Disclosure of Personal Information

We do not share, sell, or rent your personal information to third parties, except as required or permitted by law. However, we may share your personal information with:

  • Service Providers: Trusted third parties that help us operate our business, such as payment processors, email marketing platforms, and website hosting providers.
  • Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

All third-party service providers are required to comply with privacy and data protection laws and implement security measures to safeguard your information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. The types of cookies we use include:

  • Essential Cookies: Necessary for the operation of the website (e.g., enabling secure payment processing).
  • Performance and Analytics Cookies: To analyze how users navigate our site, enabling us to improve the user experience.
  • Marketing Cookies: Used to deliver targeted advertisements based on your browsing behavior.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes:

  • Encryption: Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.
  • Access Controls: Access to personal information is restricted to authorized personnel only.
  • Regular Monitoring: We regularly review our security protocols and procedures to ensure compliance with industry standards.

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you are located outside of Australia, your personal information may be transferred to and processed in Australia, where our business is based. We ensure that appropriate safeguards are in place to protect your data, including complying with the GDPR for EU citizens.

9. Your Rights (GDPR and Australian Privacy Law)

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Rectification: You can request that we correct any inaccuracies in your personal information.
  • Erasure: You can request that we delete your personal information in certain circumstances.
  • Data Portability: You can request that we transfer your personal information to another service provider.
  • Restriction of Processing: You can request that we limit the use of your personal information.
  • Withdrawal of Consent: You can withdraw your consent for us to use your data at any time, for instance, unsubscribing from marketing emails.

To exercise any of these rights, please contact us at [email protected].

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations. Once no longer needed, personal data is securely deleted or anonymized.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our services after changes are made, you agree to the revised Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: [email protected]